| BOOKING CONDITIONS
The arrangements are made subject to the following conditions. Receipts of the deposit or total booking fee along with signed and completed booking form, is confirmation that the client understands, accepts and agrees to these conditions.
“Oyster Villas” refer to the proprietors, and their representatives, employees, partners.
When booking, the client shall pay the specified deposits (normally 30% unless otherwise stated) or full amount if within 10 weeks. When the booking is accepted, the deposit will be retained and go towards the cost of the total rental cost. We cannot accept responsibility for any delays in the receipt of the deposit or full payment, and our confirmation of the same. The balance is due 10 weeks before arrival. We accept payment by sterling cheque, or bank transfer. Payments should be made in GBP (USD equivalent based on exchange rate at time of transaction). Payments may be made in USD by prior arrangement. Please note we cannot accept cheque payments within 10 days of rental start date due to clearance time required.
The required payment must be received within 3 working days of confirming the villa rental otherwise we will assume the rental is no longer required and we then reserve the right to cancel the booking.
If in any event the accommodation chosen cannot be provided for any reason beyond our control, before the departure date, we will undertake to offer alternative arrangements or a full refund for the accommodation.
If clients should cancel the holiday, or we cancel the arrangements due to clients failure to pay the balance within the time allowed before departure ie 10 weeks, a cancellation charge will be levied based on the following:
More than 70 days: Deposit only
70 - 42 days: 50%
42 days or less: 100%
All cancellations must be notified in writing. The effective date of cancellation is the date that your written cancellation reaches us.
Xmas period normally minimum 2 week rental (16 Dec - 04 Jan)
Please note that the deposit required by Oyster Villas is normally 30% of the booking value, however this may vary from property to property where individual owners may require a higher deposit particularly at peak times, and large bookings or multiple villa reservations may require a deposit of up to 50%.
We cannot accept liability for any death, personal injury, sickness, accident, loss (Including luggage and personal effects), delay, increased expenses or any other misadventure being incurred or suffered by clients as a result of the act or default of any company, firm or person concerned with the provision of any arrangements not booked by us. We cannot be held responsible in any way if any cancellation or change is brought by war, riots, civil commotion, terrorist activities or cancellation of air or sea services or any other events beyond our control.
Persons/children under the age of 18 years are not acceptable unless accompanied by parent or adult. On departure we request that outgoing clients vacate the accommodation by 11 am. On arrival we request that you do not occupy the property before 3pm, although this can be flexible if pre-arranged.
Only persons named on the booking form are permitted to occupy the property. Any unauthorised persons found to be occupying the property will be asked to leave, and could result in the termination of rental for all party members. Large groups (single sex or mixed) only accepted at the discretion of Oyster Villas. Names and dates of birth must be provided as required on booking form. If accepted any persons found to be behaving inappropriately will be asked to leave the property and could result in the termination of rental for all party members.
Please consider other guests who may be staying in any adjoining/nearby units during your stay. Any guests who are considered to be spoiling the enjoyment of other guests or behaving inappropriately will be asked to vacate the property immediately.
Children must be supervised by an adult at all times when using the pool at the property. We cannot accept liability for injury incurred whilst on the premises due to irresponsible behaviour.
If a security deposit is required, this will be advised at the time of booking and will be payable with the final invoice. Any such deposits will be refunded to the client after the holiday subject to any deductions for loss or damage, telephone use or excessive cleaning.
The owner, agent, and / or their assignees reserve and retain the right of access to the rental premises during your occupancy for purposes of repairs, inspections and showings.
We cannot accept liability for changes in facilities that may occur from time to time in the interim period of booking to arrival.
Please remember that the rental property is an individually owned home, and ask that you treat the property you are renting with the same respect you would your own home, and report any damage, loss etc to the local representative as soon as possible.
Privacy Policy
Oyster Villas respects your right to privacy. Personal information is information about you that is personally identifiable like your name, address, email, phone number, credit card, that is not otherwies readily available. We do not use cookies or any other method to try and track your details. We do not require you to provide any personal information in order to view this site.
No sensitive information of any type is stored on Oystervillas.co.uk public web servers. Any records needed to complete a transaction or to maintain normal private business and tax records are kept on a non-public system that is separate from web servers. Nor do we spam or abuse email.
Any information from financial tranactions is never given out, rented or sold. After a transaction is complete we only keep data necessary for normal internal business and record keeping. If you have any questions relating to our privacy policy please call 08456 529199 or email info@oyster-villas.co.uk
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